Please reach me at 92378133 if you'd like to find out more.
Notice must be given at least 1 day in advance. For lessons that are cancelled less than 24 hours in advance, the full lesson fee applies.
Please note that for more than 1 lesson of cancellation per month, I am unable to guarantee that your time slot is secured. This is because there may be multiple students waitlisted for that time slot, and this is to be fair to them. In the event that there are waitlisted students, you may secure your slot by paying for the lesson that you missed. For valid reasons such as holiday purposes (require a month notice), the slot will be reserved for you at no charge. Kindly be aware that MC is not considered a valid reason for missing a lesson. The allowance of one missed lesson per month is intended for such instances. Thank you for your understanding.
*For group classes where only some students give are not able to make it, the lesson fees will be adjusted accordingly for the remaining students having class.
Unfortunately, I do not offer makeup classes for regular swimming lessons. The class schedule is carefully structured to accommodate all students, and thus makeup classes are not guaranteed due to limited time slot options. However, in the event we are able to schedule a time, a makeup class is definitely possible. Thank you for your understanding and cooperation!
The safety of the students is my top priority. In the event of inclement weather, such as heavy rain, thunderstorms, or lightning, coaching sessions may be canceled to ensure everyone's well-being. Lesson will go on in the event of light rain or cloudy weather.
Interrupted before the start of lessons: Lessons are cancelled and fees are refunded.
Interrupted after lessons have begun: Lesson fees are still charged and remaining time will be carried forward to future lessons.
PH Long Weekend (applicable to Weekend classes): No, I do not conduct lessons during that weekend if the holiday falls on a Friday, Saturday, Sunday, or Monday. I understand that these long weekends are often a time when families plan trips and outings. My goal is to provide flexibility for my students and their families to enjoy these extended breaks. However, we may still arrange for classes should our schedule permit.
PH Weekday (applicable to Weekday classes): There is no class on that day if it is a PH.
Yes, there are blockout periods for lessons during the holiday season. These blockout periods allow students to enjoy uninterrupted holiday time with their families and loved ones. Specifically, I do not conduct lessons during these periods:
Chinese New Year Period: First weekend of CNY
Christmas & New Year Period: Last two weeks of the year and the first week of the following year
In certain situations, I may need to cancel a scheduled swimming class due to unforeseen circumstances. In such cases, I will inform you as soon as possible and the lesson fee will not be charged.
Copyright © 2024 Swim With Mel - All Rights Reserved.
Powered by GoDaddy
WhatsApp me at 92378133
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.